Introduction
At Vinsetto® Office Chair, Gaming Chair, Massage Office Chair, we respect the privacy of our users and are committed to protecting it. This Privacy Policy explains how we collect, use, and disclose information from you when you visit our website vinsettoo.shop (the “Website”), purchase our products and services, or otherwise engage with us.
Please read this Privacy Policy carefully. By visiting and using our Website, you agree that your personal information will be handled as described in this Privacy Policy. Your use of our Website, products, services, and applications (apps) are all subject to the terms of this Privacy Policy and our Terms of Service.
Information We Collect
We collect both Personal Data and Non-Personal Data from you:
Personal Data
Personal Data refers to any information that identifies or can be used to identify you. The Personal Data that we collect may include:
- Contact data: Such as your first and last name, email and mailing addresses, and phone number when you create an account, make a purchase, contact customer support, or otherwise communicate with us.
- Payment data: Such as your payment instrument details when you make purchases from us. This may include credit/debit card or other payment details.
- Account data: Such as your username, password, and preferences when you register for an account with us.
- Survey data: Such as information you provide in response to surveys or questionnaires.
- Social media data: Such as data you provide if you interact with our social media accounts.
- Demographic data: Such as your age, gender, country, and preferred language.
- Other data: Such as product reviews, forum discussions, chat sessions, and other information you provide to us in the course of using our Website, products, and services.
Non-Personal Data
Non-Personal Data refers to data that does not identify you as an individual. The Non-Personal Data that we may collect includes:
- Device data: Information about the computer or mobile device you use to access our Website, such as the hardware model, operating system and version, browser type, unique device identifiers, mobile network data, and your Internet Protocol (IP) address.
- Usage data: Details of your activity on our Website, such as pages or content you have viewed, referring/exit pages and URLs, number of clicks, search terms, and date and time stamps.
- Analytics data: Information about when you access our Website, what pages you visit, and how you interact with it.
- Location data: Information about your geographic location based on your IP address.
- Cookies and tracking technologies data: Details collected through cookies, pixel tags, and other tracking technologies as described below.
How We Use Information
We collect and use your Personal and Non-Personal Data for the following purposes:
- Provide, maintain, and improve our Website, products, services, and user experience.
- Process and complete transactions, and send you related information such as order confirmations and invoices.
- Send administrative information to you, such as changes to our terms, conditions, and policies.
- Respond to your comments, questions, feedback, and requests, and provide customer service.
- Communicate with you about products, services, offers, promotions, and events, and provide news and information we think may interest you.
- Monitor and analyze trends, usage, and activities about our Website, products, and services.
- Personalize your experience on our Website by presenting content and offers tailored to you.
- Allow you to participate in interactive features such as forums, polls, contests, and other social features.
- Carry out research and development to improve our products and services.
- Detect, investigate, and prevent fraudulent transactions and other illegal activities.
- Protect the rights, property, and safety of Vinsetto® Office Chair, Gaming Chair, Massage Office Chair, its employees and customers, and others.
- Perform functions and activities as described to you at the time of collection.
- Carry out any other purpose that is stated to you and to which you consent.
How We Share Information
We do not sell or rent your Personal Data to third parties for their marketing purposes. However, we may disclose information as described below:
- Affiliates: We may disclose information, including Personal Data, to our corporate affiliates for business purposes described in this Privacy Policy.
- Service providers: We engage service providers to perform functions and provide services to us. We may share Personal Data with such service providers subject to confidentiality agreements. For example, service providers may include payment processors, shipping companies, marketing agencies, data analytics providers, and more.
- Business transfers: If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, receivership, sale of assets, or transition of service providers, your information may be sold or transferred as part of such a transaction. We will notify you of any such transaction and outline your choices in that event.
- Legal requirements: We may disclose Personal Data if required to comply with legal obligations or requests, such as a subpoena, legal proceedings, search warrant, or court order. We may also disclose data if needed to establish or exercise our legal rights or defend against legal claims, to collect debts, resolve disputes, or enforce our agreements.
- Partners: We may share aggregated, anonymized data with our partners such as advertisers, investors, and researchers for business analyses or other legitimate purposes.
- Other users: Any information you choose to share on forums, in comments, on our social media channels, or otherwise interact with on our Website may be viewed and used by other users. Please use caution when sharing Personal Data.
- With your consent: We may disclose your Personal Data for any other purposes with your consent.
Data Retention and Deletion
We retain your Personal Data for as long as your account is active or as needed to provide you our Website, products, and services. We may retain and use your Personal Data for as long as necessary for legal obligations, resolving disputes, enforcing agreements, or as outlined in this Privacy Policy.
We will delete your Personal Data when it is no longer reasonably required for these purposes and we will take steps to de-identify or aggregate data where possible.
Transfer of Data Outside Your Country
We may store and process your information in the United States, or any other country in which Vinsetto® Office Chair, Gaming Chair, Massage Office Chair operates or maintains facilities. As such, we may transfer your Personal Data to countries with different data protection laws than in your country of residence.
Where required, we implement appropriate safeguards such as standard contractual clauses to ensure your rights and protections travel with your data. Please contact us if you would like further details on the specific mechanisms we have in place for cross-border data transfers.
Cookies and Tracking Technologies
We and our partners use various technologies to collect and store Non-Personal Data when you visit or interact with our Website, products, services, advertisements, emails, or other communications. These technologies include cookies, web beacons/pixels, embedded scripts, browser fingerprinting, and other identifiers.
We use these technologies to authenticate users, remember user preferences, track user activity, manage shopping carts, target advertising, analyze Website usage, workflows, and conversion rates, administer our Website, and to gather Non-Personal Data from users of our Website, products, and services.
Specifically, we use cookies to store your preferences such as language, allow you to move between pages efficiently, enable autofill during forms, and other functionality during your visit. You can disable cookies in your browser if you do not want them collected, but this may limit functionality and worsen your user experience.
Third Party Sites
Our Website may contain links to third party sites such as social media partners. These linked sites may have privacy policies different from ours, and we encourage you to read them. We are not responsible for the practices of third party sites.
Security of Data
We use appropriate technical and organizational measures to protect the information we collect and process. Such measures include secure servers, firewalls, encryption, access restrictions, and other security protocols.
While we strive to protect your Personal Data, no security measures are absolutely foolproof. You should take steps to protect against unauthorized access to your password, phone, and computer. We are not responsible for circumvention of privacy settings or security measures or any consequences thereof.
Changes to this Policy
We may modify this Privacy Policy from time to time according to evolving business practices, regulations, or operational needs. If we make any material changes, we will provide notice through our Website or other means so that you have time to review the revised policy prior to continuing to use our Website or products.
Continued use of our Website, products, or services after notice of material changes constitutes acceptance of the revised policy. Please feel free to review our policy on a regular basis.
Your Choices and Rights
We want you to be in control of how your Personal Data is used by us. You can contact us any time to:
- Confirm: Whether we are processing your Personal Data.
- Access: Your Personal Data we have on file by requesting a copy from us.
- Correct: If your Personal Data is incomplete or inaccurate.
- Delete: Your Personal Data by requesting that we erase it from our systems.
- Object: To the processing of your Personal Data for certain purposes.
- Restrict: Our use of some or all of your Personal Data.
- Transfer: Your Personal Data to a third party provider.
- Opt-out: Of certain uses of your Personal Data by letting us know what you do not want used.
You can exercise your choices and rights by contacting our Data Protection Officer as outlined below. Please note that we may retain certain information for recordkeeping, legal obligations, or other permitted business purposes.
Contact Us
If you have any questions about this Privacy Policy or the way we collect, use, or handle your Personal Data, please contact our Data Protection Officer at [email protected].
We will respond to your inquiry within 30 days and may need to verify your identity before fulfilling your request. Please note that certain Personal Data may be exempt from your rights under applicable laws.
If you feel your privacy rights have been violated in any way, or if you are unsatisfied with our response to inquiries about our privacy practices, you may file a report with the applicable authority in your jurisdiction.
Consent
By using our Website, products, and services, you agree to the collection, use, disclosure, and procedures outlined in this Privacy Policy. Where required by applicable law, we will ask for your consent before collecting and processing your Personal Data.
You may revoke your consent at any time by contacting us as described above.
This Privacy Policy was last updated on March 1, 2023